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In November 2025, we published The Universal ResearchOps Career Ladder, an industry-defining asset that’s already become a go-to reference for ResearchOps professionals, hirers, and managers worldwide.
One might assume that a career ladder, or a career progression framework, is purely useful for writing accurate job descriptions, hiring the right people, providing a clear pathway for professional growth, advocating for promotions, and managing performance, which includes, dare I say, firing underperformers. While that’s a very good list, there’s one more way The Universal ResearchOps Career Ladder, in particular, can help you.
In this seven-minute podcast, Rodrigo Dalcin, Staff User Experience ResearchOps at Wealthsimple, shares why the Ladder is also an invaluable tool for assessing the maturity of research and ResearchOps in your organisation and pinpointing where growth opportunities lie.
The Universal ResearchOps Career Ladder
Credits
The Universal ResearchOps Career Ladder was produced by Kate Towsey, with contributions from the following Cha Cha Club members: Wyatt Hayman, Saskia Liebenberg, Rodrigo Dalcin, Jared Forney, Lauren Galanter, Caitlin Faughan, Stephanie Marsh, Stephanie Kingston, Kalee Dankner, Leah Kandel, Jamie Williams, Jenna Lombardo, Christen Penny, Luana Cruz, Alma Krezla, Carolyn Morgan, Lydia Iana, and Rebecca Dennigan.
