So I scanned LinkedIn to understand the key worries, such as “Will User Interviews become inaccessible for teams with a small budget?” and asked members of the Cha Cha Club, a members-only club I founded for ResearchOps professionals, about their key concerns. Then I sat down with Basel Fakhoury, the CEO and cofounder of User Interviews, and Baran Erkel, the chief strategy officer at UserTesting, as a guest host on the Insights Unlocked podcast, to ask them your questions.

This wasn’t a polished public relations moment, and I wasn’t paid for my time. Instead, it was a candid look at what this acquisition means, now and in the long term, for the people who use these tools.

If you’ve got more questions for Basel and Baran, please post them in the comments.

Things Mentioned in This Episode

• Research That Scales: The Research Operations Handbook by Kate Towsey

• ResearchOps 2.0, an audio documentary about the past, present, and future of ResearchOps

• Cha Cha Club, a members’ club for ResearchOps professionals