<?xml version="1.0" encoding="UTF-8"?><rss xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:content="http://purl.org/rss/1.0/modules/content/" xmlns:atom="http://www.w3.org/2005/Atom" version="2.0" xmlns:itunes="http://www.itunes.com/dtds/podcast-1.0.dtd" xmlns:googleplay="http://www.google.com/schemas/play-podcasts/1.0"><channel><title><![CDATA[The ResearchOps Review: Industry News & Events]]></title><description><![CDATA[Every now and again, we're asked to unpack industry news or run an event. When that happens, we publish it here.]]></description><link>https://www.theresearchopsreview.com/s/industry-news</link><image><url>https://substackcdn.com/image/fetch/$s_!DbXg!,w_256,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fb784d48f-7bb9-4e49-952f-cb37a93b3d6b_400x400.png</url><title>The ResearchOps Review: Industry News &amp; Events</title><link>https://www.theresearchopsreview.com/s/industry-news</link></image><generator>Substack</generator><lastBuildDate>Sun, 31 May 2026 21:01:20 GMT</lastBuildDate><atom:link href="https://www.theresearchopsreview.com/feed" rel="self" type="application/rss+xml"/><copyright><![CDATA[The ResearchOps Review]]></copyright><language><![CDATA[en]]></language><webMaster><![CDATA[theresearchopsreview@substack.com]]></webMaster><itunes:owner><itunes:email><![CDATA[theresearchopsreview@substack.com]]></itunes:email><itunes:name><![CDATA[The ResearchOps Review]]></itunes:name></itunes:owner><itunes:author><![CDATA[The ResearchOps Review]]></itunes:author><googleplay:owner><![CDATA[theresearchopsreview@substack.com]]></googleplay:owner><googleplay:email><![CDATA[theresearchopsreview@substack.com]]></googleplay:email><googleplay:author><![CDATA[The ResearchOps Review]]></googleplay:author><itunes:block><![CDATA[Yes]]></itunes:block><item><title><![CDATA[Rally Around ReOps 2026: A One-Day Conference in San Francisco]]></title><description><![CDATA[June 10, 9:00 a.m. to 5:00 p.m., San Francisco]]></description><link>https://www.theresearchopsreview.com/p/rally-around-reops-2026</link><guid isPermaLink="false">https://www.theresearchopsreview.com/p/rally-around-reops-2026</guid><dc:creator><![CDATA[Kate Towsey]]></dc:creator><pubDate>Mon, 25 May 2026 15:08:07 GMT</pubDate><enclosure url="https://substack-post-media.s3.amazonaws.com/public/images/ebe49109-27b8-4f1d-a6f3-24f6cbdf2bde_1572x1048.png" length="0" type="image/jpeg"/><content:encoded><![CDATA[<p><em>Subscribe to get sharp thinking all about ResearchOps delivered straight to your email inbox. It&#8217;s free!</em></p><p class="button-wrapper" data-attrs="{&quot;url&quot;:&quot;https://www.theresearchopsreview.com/subscribe?&quot;,&quot;text&quot;:&quot;Subscribe now&quot;,&quot;action&quot;:null,&quot;class&quot;:null}" data-component-name="ButtonCreateButton"><a class="button primary" href="https://www.theresearchopsreview.com/subscribe?"><span>Subscribe now</span></a></p><div><hr></div><div class="captioned-image-container"><figure><a class="image-link image2 is-viewable-img" target="_blank" href="https://substackcdn.com/image/fetch/$s_!oqN3!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F932b64a1-a08c-4dfa-8c24-7c0477495920_1572x1048.png" data-component-name="Image2ToDOM"><div class="image2-inset"><picture><source type="image/webp" srcset="https://substackcdn.com/image/fetch/$s_!oqN3!,w_424,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F932b64a1-a08c-4dfa-8c24-7c0477495920_1572x1048.png 424w, https://substackcdn.com/image/fetch/$s_!oqN3!,w_848,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F932b64a1-a08c-4dfa-8c24-7c0477495920_1572x1048.png 848w, https://substackcdn.com/image/fetch/$s_!oqN3!,w_1272,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F932b64a1-a08c-4dfa-8c24-7c0477495920_1572x1048.png 1272w, https://substackcdn.com/image/fetch/$s_!oqN3!,w_1456,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F932b64a1-a08c-4dfa-8c24-7c0477495920_1572x1048.png 1456w" sizes="100vw"><img 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srcset="https://substackcdn.com/image/fetch/$s_!oqN3!,w_424,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F932b64a1-a08c-4dfa-8c24-7c0477495920_1572x1048.png 424w, https://substackcdn.com/image/fetch/$s_!oqN3!,w_848,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F932b64a1-a08c-4dfa-8c24-7c0477495920_1572x1048.png 848w, https://substackcdn.com/image/fetch/$s_!oqN3!,w_1272,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F932b64a1-a08c-4dfa-8c24-7c0477495920_1572x1048.png 1272w, https://substackcdn.com/image/fetch/$s_!oqN3!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F932b64a1-a08c-4dfa-8c24-7c0477495920_1572x1048.png 1456w" sizes="100vw" fetchpriority="high"></picture><div class="image-link-expand"><div class="pencraft pc-display-flex pc-gap-8 pc-reset"><button tabindex="0" type="button" class="pencraft pc-reset pencraft icon-container restack-image"><svg role="img" width="20" height="20" viewBox="0 0 20 20" fill="none" stroke-width="1.5" stroke="var(--color-fg-primary)" stroke-linecap="round" stroke-linejoin="round" xmlns="http://www.w3.org/2000/svg"><g><title></title><path d="M2.53001 7.81595C3.49179 4.73911 6.43281 2.5 9.91173 2.5C13.1684 2.5 15.9537 4.46214 17.0852 7.23684L17.6179 8.67647M17.6179 8.67647L18.5002 4.26471M17.6179 8.67647L13.6473 6.91176M17.4995 12.1841C16.5378 15.2609 13.5967 17.5 10.1178 17.5C6.86118 17.5 4.07589 15.5379 2.94432 12.7632L2.41165 11.3235M2.41165 11.3235L1.5293 15.7353M2.41165 11.3235L6.38224 13.0882"></path></g></svg></button><button tabindex="0" type="button" class="pencraft pc-reset pencraft icon-container view-image"><svg xmlns="http://www.w3.org/2000/svg" width="20" height="20" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-maximize2 lucide-maximize-2"><polyline points="15 3 21 3 21 9"></polyline><polyline points="9 21 3 21 3 15"></polyline><line x1="21" x2="14" y1="3" y2="10"></line><line x1="3" x2="10" y1="21" y2="14"></line></svg></button></div></div></div></a></figure></div><p>Worldwide, research professionals are finding practical ways to use AI to operationalise research, and they&#8217;re working out the guardrails needed to ensure that gains don&#8217;t come at the expense of quality, governance, and trust&#8212;particularly as research is democratised.</p><p>To explore these themes, <em>The ResearchOps Review</em> and <a href="https://www.rallyuxr.com/?utm_source=luma">Rally</a> are co-hosting <strong>Rally Around ReOps</strong>, a one-day, in-person ResearchOps conference. We&#8217;re bringing together seven speakers and eighty research professionals for a day of talks, a closing panel, and plenty of time to connect.</p><div class="callout-block" data-callout="true"><p>Please note that <a href="https://www.rallyuxr.com/register/rally-around-reops-2026">Rally Around ReOps</a> is an <strong>in-person</strong> event.</p></div><h1><strong>A Snapshot of the Agenda</strong></h1><p>Speakers will share six practical talks covering two core themes: </p><p><strong>The machines of research. </strong>You&#8217;ll hear from speakers who are delivering significant AI-augmentation gains, particularly in research democratisation, as well as the operational changes and philosophies that made those results possible.</p><p><strong>The humans of research. </strong>Despite the potential benefits of augmentation and automation, human curiosity and connection remain essential not only in research but also in operations. But which aspects of humanness matter most?</p><p class="button-wrapper" data-attrs="{&quot;url&quot;:&quot;https://www.rallyuxr.com/register/rally-around-reops-2026&quot;,&quot;text&quot;:&quot;Find Out More &amp; RSVP&quot;,&quot;action&quot;:null,&quot;class&quot;:null}" data-component-name="ButtonCreateButton"><a class="button primary" href="https://www.rallyuxr.com/register/rally-around-reops-2026"><span>Find Out More &amp; RSVP</span></a></p><p>We&#8217;ll close the day with a panel, &#8220;Building for Speed without Losing the Human Touch,&#8221; hosted by me, <a href="https://www.linkedin.com/in/katetowsey/">Kate Towsey</a>, and <a href="https://www.linkedin.com/in/oren-friedman/">Oren Friedman</a>, &#8203;<a href="https://www.rallyuxr.com/?utm_source=luma">Rally</a>&#8217;s cofounder and CEO, and featuring speakers from the day.</p><p>There will be coffee and lunch breaks, as well as time to connect with speakers and attendees at this exclusive event.</p><div class="captioned-image-container"><figure><a class="image-link image2 is-viewable-img" target="_blank" href="https://substackcdn.com/image/fetch/$s_!-26O!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F21af9c28-a1bc-4396-b934-4cdaed36c8f4_1200x630.png" data-component-name="Image2ToDOM"><div class="image2-inset"><picture><source type="image/webp" srcset="https://substackcdn.com/image/fetch/$s_!-26O!,w_424,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F21af9c28-a1bc-4396-b934-4cdaed36c8f4_1200x630.png 424w, https://substackcdn.com/image/fetch/$s_!-26O!,w_848,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F21af9c28-a1bc-4396-b934-4cdaed36c8f4_1200x630.png 848w, 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class="pencraft pc-display-flex pc-gap-8 pc-reset"><button tabindex="0" type="button" class="pencraft pc-reset pencraft icon-container restack-image"><svg role="img" width="20" height="20" viewBox="0 0 20 20" fill="none" stroke-width="1.5" stroke="var(--color-fg-primary)" stroke-linecap="round" stroke-linejoin="round" xmlns="http://www.w3.org/2000/svg"><g><title></title><path d="M2.53001 7.81595C3.49179 4.73911 6.43281 2.5 9.91173 2.5C13.1684 2.5 15.9537 4.46214 17.0852 7.23684L17.6179 8.67647M17.6179 8.67647L18.5002 4.26471M17.6179 8.67647L13.6473 6.91176M17.4995 12.1841C16.5378 15.2609 13.5967 17.5 10.1178 17.5C6.86118 17.5 4.07589 15.5379 2.94432 12.7632L2.41165 11.3235M2.41165 11.3235L1.5293 15.7353M2.41165 11.3235L6.38224 13.0882"></path></g></svg></button><button tabindex="0" type="button" class="pencraft pc-reset pencraft icon-container view-image"><svg xmlns="http://www.w3.org/2000/svg" width="20" height="20" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-maximize2 lucide-maximize-2"><polyline points="15 3 21 3 21 9"></polyline><polyline points="9 21 3 21 3 15"></polyline><line x1="21" x2="14" y1="3" y2="10"></line><line x1="3" x2="10" y1="21" y2="14"></line></svg></button></div></div></div></a></figure></div><h1><strong>Research Privacy and Ethics in the Age of AI</strong></h1><p>Join me the following day for an <strong>in-person, </strong>two-hour working session focused on <a href="https://www.theresearchopsreview.com/p/research-privacy-and-ethics-in-the">research privacy and ethics in the age of AI</a>. It sounds incredibly serious&#8212;and it is! It&#8217;s also an excellent opportunity to contribute to the field and connect with others who are thinking about this important topic.</p><p>I hope to see you there. <br><br><strong>Kate Towsey</strong><br>Founder &amp; Editor in Chief of <em>The ResearchOps Review</em></p><div><hr></div><h1><strong>Brought to You By</strong></h1><p>Scale research operations with &#8203;<strong><a href="https://www.rallyuxr.com/?utm_source=luma">Rally</a>&#8217;s</strong> robust user research CRM, automated recruitment, and deep integrations into your existing research tech stack. <a href="https://www.rallyuxr.com/demo?utm_source=luma">Join the future of research operations</a>.</p><div class="captioned-image-container"><figure><a class="image-link image2" target="_blank" href="https://substackcdn.com/image/fetch/$s_!4yOo!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F3ab3ccd7-c6c8-400a-9dd4-83f95f6211d6_1200x600.png" 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loading="lazy"></picture><div></div></div></a></figure></div>]]></content:encoded></item><item><title><![CDATA[Research Privacy and Ethics in the Age of AI: A Working Session with Kate Towsey ]]></title><description><![CDATA[June 11, 10:00 a.m. to Noon, San Francisco]]></description><link>https://www.theresearchopsreview.com/p/research-privacy-and-ethics-in-the-age-of-ai</link><guid isPermaLink="false">https://www.theresearchopsreview.com/p/research-privacy-and-ethics-in-the-age-of-ai</guid><dc:creator><![CDATA[Kate Towsey]]></dc:creator><pubDate>Mon, 11 May 2026 16:01:35 GMT</pubDate><enclosure url="https://substackcdn.com/image/fetch/$s_!l3Um!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F0bdb1f01-0603-4346-852e-9ae2106c6245_1456x1040.png" length="0" type="image/jpeg"/><content:encoded><![CDATA[<div class="captioned-image-container"><figure><a class="image-link image2 is-viewable-img" target="_blank" href="https://substackcdn.com/image/fetch/$s_!l3Um!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F0bdb1f01-0603-4346-852e-9ae2106c6245_1456x1040.png" data-component-name="Image2ToDOM"><div class="image2-inset"><picture><source type="image/webp" srcset="https://substackcdn.com/image/fetch/$s_!l3Um!,w_424,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F0bdb1f01-0603-4346-852e-9ae2106c6245_1456x1040.png 424w, https://substackcdn.com/image/fetch/$s_!l3Um!,w_848,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F0bdb1f01-0603-4346-852e-9ae2106c6245_1456x1040.png 848w, https://substackcdn.com/image/fetch/$s_!l3Um!,w_1272,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F0bdb1f01-0603-4346-852e-9ae2106c6245_1456x1040.png 1272w, https://substackcdn.com/image/fetch/$s_!l3Um!,w_1456,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F0bdb1f01-0603-4346-852e-9ae2106c6245_1456x1040.png 1456w" sizes="100vw"><img src="https://substackcdn.com/image/fetch/$s_!l3Um!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F0bdb1f01-0603-4346-852e-9ae2106c6245_1456x1040.png" width="1456" height="1040" data-attrs="{&quot;src&quot;:&quot;https://substack-post-media.s3.amazonaws.com/public/images/0bdb1f01-0603-4346-852e-9ae2106c6245_1456x1040.png&quot;,&quot;srcNoWatermark&quot;:null,&quot;fullscreen&quot;:null,&quot;imageSize&quot;:null,&quot;height&quot;:1040,&quot;width&quot;:1456,&quot;resizeWidth&quot;:null,&quot;bytes&quot;:581914,&quot;alt&quot;:null,&quot;title&quot;:null,&quot;type&quot;:&quot;image/png&quot;,&quot;href&quot;:null,&quot;belowTheFold&quot;:false,&quot;topImage&quot;:true,&quot;internalRedirect&quot;:&quot;https://www.theresearchopsreview.com/i/197181968?img=https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F0bdb1f01-0603-4346-852e-9ae2106c6245_1456x1040.png&quot;,&quot;isProcessing&quot;:false,&quot;align&quot;:null,&quot;offset&quot;:false}" class="sizing-normal" alt="" srcset="https://substackcdn.com/image/fetch/$s_!l3Um!,w_424,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F0bdb1f01-0603-4346-852e-9ae2106c6245_1456x1040.png 424w, https://substackcdn.com/image/fetch/$s_!l3Um!,w_848,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F0bdb1f01-0603-4346-852e-9ae2106c6245_1456x1040.png 848w, https://substackcdn.com/image/fetch/$s_!l3Um!,w_1272,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F0bdb1f01-0603-4346-852e-9ae2106c6245_1456x1040.png 1272w, https://substackcdn.com/image/fetch/$s_!l3Um!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F0bdb1f01-0603-4346-852e-9ae2106c6245_1456x1040.png 1456w" sizes="100vw" fetchpriority="high"></picture><div class="image-link-expand"><div class="pencraft pc-display-flex pc-gap-8 pc-reset"><button tabindex="0" type="button" class="pencraft pc-reset pencraft icon-container restack-image"><svg role="img" width="20" height="20" viewBox="0 0 20 20" fill="none" stroke-width="1.5" stroke="var(--color-fg-primary)" stroke-linecap="round" stroke-linejoin="round" xmlns="http://www.w3.org/2000/svg"><g><title></title><path d="M2.53001 7.81595C3.49179 4.73911 6.43281 2.5 9.91173 2.5C13.1684 2.5 15.9537 4.46214 17.0852 7.23684L17.6179 8.67647M17.6179 8.67647L18.5002 4.26471M17.6179 8.67647L13.6473 6.91176M17.4995 12.1841C16.5378 15.2609 13.5967 17.5 10.1178 17.5C6.86118 17.5 4.07589 15.5379 2.94432 12.7632L2.41165 11.3235M2.41165 11.3235L1.5293 15.7353M2.41165 11.3235L6.38224 13.0882"></path></g></svg></button><button tabindex="0" type="button" class="pencraft pc-reset pencraft icon-container view-image"><svg xmlns="http://www.w3.org/2000/svg" width="20" height="20" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-maximize2 lucide-maximize-2"><polyline points="15 3 21 3 21 9"></polyline><polyline points="9 21 3 21 3 15"></polyline><line x1="21" x2="14" y1="3" y2="10"></line><line x1="3" x2="10" y1="21" y2="14"></line></svg></button></div></div></div></a><figcaption class="image-caption">&#169; 2026 <em>The ResearchOps Review</em></figcaption></figure></div><p>AI is transforming how research is done, but the ethics and privacy frameworks that should govern these changes are largely absent from the conversation. How do we take care of participants, their data, and ourselves as we build AI into our research systems? Few people are talking about this important topic. We want to change that.</p><p>In this free, two-hour working session, facilitated by the founder of <em><a href="https://www.theresearchopsreview.com/?utm_source=luma">The ResearchOps Review</a></em> and author of <em><a href="https://rosenfeldmedia.com/books/research-that-scales/?utm_source=luma">Research That Scales</a></em>, <a href="https://www.linkedin.com/in/katetowsey/?utm_source=luma">Kate Towsey</a>, you&#8217;ll gather with research and ResearchOps professionals to map the biggest privacy and ethics challenges we should be considering.</p><p class="button-wrapper" data-attrs="{&quot;url&quot;:&quot;https://luma.com/neqzff99&quot;,&quot;text&quot;:&quot;Register to Join&quot;,&quot;action&quot;:null,&quot;class&quot;:null}" data-component-name="ButtonCreateButton"><a class="button primary" href="https://luma.com/neqzff99"><span>Register to Join</span></a></p><p>The information shared will be used to produce an infographic illustrating what we should all, as research professionals, be thinking about. If you take part, you&#8217;ll be offered the opportunity to be credited as a contributor. The session will operate under the <a href="https://www.chathamhouse.org/about-us/chatham-house-rule?utm_source=luma">Chatham House Rule</a>, and anything you share will be anonymised.</p><div class="callout-block" data-callout="true"><p><strong>Note:</strong> This is an in-person event in San Francisco, United States. If you&#8217;re not able to attend in person, please don&#8217;t register. This session won&#8217;t be recorded. This isn&#8217;t a workshop or instructive session, but rather an opportunity to learn collaboratively.</p></div><h1><strong>Rally Around ReOps 2026 Conference</strong></h1><p>If you&#8217;re in San Francisco, you may also want to join the <a href="https://www.rallyuxr.com/register/rally-around-reops-2026">Rally Around ReOps one-day conference</a> on June 10. The conference is hosted by <a href="https://www.rallyuxr.com/">Rally</a> and curated by <em>The ResearchOps Review</em>. </p><p>You&#8217;ll hear from six speakers exploring two themes: the machines of research and the humans of research. The talks bring new ideas to the surface and stress-test what&#8217;s next for research operations, whether you do the work as a researcher or in a dedicated ResearchOps role. <a href="https://www.rallyuxr.com/register/rally-around-reops-2026">Register here.</a></p><h1><strong>&#8203;Brought to You By</strong></h1><p>Scale research operations with &#8203;<strong><a href="https://www.rallyuxr.com/?utm_source=luma">Rally</a>&#8217;s</strong> robust user research CRM, automated recruitment, and deep integrations into your existing research tech stack. <a href="https://www.rallyuxr.com/demo?utm_source=luma">Join the future of research operations</a>.</p><div class="captioned-image-container"><figure><a class="image-link image2" target="_blank" href="https://substackcdn.com/image/fetch/$s_!4yOo!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F3ab3ccd7-c6c8-400a-9dd4-83f95f6211d6_1200x600.png" data-component-name="Image2ToDOM"><div class="image2-inset"><picture><source type="image/webp" srcset="https://substackcdn.com/image/fetch/$s_!4yOo!,w_424,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F3ab3ccd7-c6c8-400a-9dd4-83f95f6211d6_1200x600.png 424w, https://substackcdn.com/image/fetch/$s_!4yOo!,w_848,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F3ab3ccd7-c6c8-400a-9dd4-83f95f6211d6_1200x600.png 848w, https://substackcdn.com/image/fetch/$s_!4yOo!,w_1272,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F3ab3ccd7-c6c8-400a-9dd4-83f95f6211d6_1200x600.png 1272w, https://substackcdn.com/image/fetch/$s_!4yOo!,w_1456,c_limit,f_webp,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F3ab3ccd7-c6c8-400a-9dd4-83f95f6211d6_1200x600.png 1456w" sizes="100vw"><img src="https://substackcdn.com/image/fetch/$s_!4yOo!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F3ab3ccd7-c6c8-400a-9dd4-83f95f6211d6_1200x600.png" width="202" height="101" data-attrs="{&quot;src&quot;:&quot;https://substack-post-media.s3.amazonaws.com/public/images/3ab3ccd7-c6c8-400a-9dd4-83f95f6211d6_1200x600.png&quot;,&quot;srcNoWatermark&quot;:null,&quot;fullscreen&quot;:null,&quot;imageSize&quot;:null,&quot;height&quot;:600,&quot;width&quot;:1200,&quot;resizeWidth&quot;:202,&quot;bytes&quot;:33552,&quot;alt&quot;:null,&quot;title&quot;:null,&quot;type&quot;:&quot;image/png&quot;,&quot;href&quot;:null,&quot;belowTheFold&quot;:true,&quot;topImage&quot;:false,&quot;internalRedirect&quot;:&quot;https://www.theresearchopsreview.com/i/197181968?img=https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F3ab3ccd7-c6c8-400a-9dd4-83f95f6211d6_1200x600.png&quot;,&quot;isProcessing&quot;:false,&quot;align&quot;:null,&quot;offset&quot;:false}" class="sizing-normal" alt="" srcset="https://substackcdn.com/image/fetch/$s_!4yOo!,w_424,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F3ab3ccd7-c6c8-400a-9dd4-83f95f6211d6_1200x600.png 424w, https://substackcdn.com/image/fetch/$s_!4yOo!,w_848,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F3ab3ccd7-c6c8-400a-9dd4-83f95f6211d6_1200x600.png 848w, https://substackcdn.com/image/fetch/$s_!4yOo!,w_1272,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F3ab3ccd7-c6c8-400a-9dd4-83f95f6211d6_1200x600.png 1272w, https://substackcdn.com/image/fetch/$s_!4yOo!,w_1456,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F3ab3ccd7-c6c8-400a-9dd4-83f95f6211d6_1200x600.png 1456w" sizes="100vw" loading="lazy"></picture><div></div></div></a></figure></div><div><hr></div><div class="subscription-widget-wrap-editor" data-attrs="{&quot;url&quot;:&quot;https://www.theresearchopsreview.com/subscribe?&quot;,&quot;text&quot;:&quot;Subscribe&quot;,&quot;language&quot;:&quot;en&quot;}" data-component-name="SubscribeWidgetToDOM"><div class="subscription-widget show-subscribe"><div class="preamble"><p class="cta-caption">Smart writing. Sharp thinking. All about ResearchOps. Subscribe. It&#8217;s free.</p></div><form class="subscription-widget-subscribe"><input type="email" class="email-input" name="email" placeholder="Type your email&#8230;" tabindex="-1"><input type="submit" class="button primary" value="Subscribe"><div class="fake-input-wrapper"><div class="fake-input"></div><div class="fake-button"></div></div></form></div></div>]]></content:encoded></item><item><title><![CDATA[Understanding the UserTesting Acquisition of User Interviews]]></title><description><![CDATA[Kate Towsey Talks with Basel Fakhoury and Baran Erkel]]></description><link>https://www.theresearchopsreview.com/p/understanding-the-usertesting-acquisition</link><guid isPermaLink="false">https://www.theresearchopsreview.com/p/understanding-the-usertesting-acquisition</guid><dc:creator><![CDATA[Kate Towsey]]></dc:creator><pubDate>Tue, 27 Jan 2026 22:49:56 GMT</pubDate><enclosure url="https://api.substack.com/feed/podcast/185930792/b20d4030679fc52344c6f445e46aa848.mp3" length="0" type="audio/mpeg"/><content:encoded><![CDATA[<p><a href="https://www.usertesting.com/">UserTesting</a>&#8217;s acquisition of <a href="https://www.userinterviews.com/">User Interviews</a> was an emotional moment for many in the research and ResearchOps worlds. There were concerns like &#8220;Is UserTesting going to consume User Interviews?&#8221; People worried about losing not just the participant recruitment platform they love but also the excellent <a href="https://www.userinterviews.com/blog">blog</a>, <a href="https://www.userinterviews.com/podcast">the Awkward Silences podcast</a>, <a href="https://academy.userinterviews.com/">courses</a>, and <a href="https://www.userinterviews.com/data-reports">well-researched reports</a> that User Interviews has become synonymous with&#8212;including <a href="https://www.theresearchopsreview.com/s/researchops-two-point-oh">content produced in partnership</a> with <em>The ResearchOps Review</em>, a collaboration we look forward to continuing.</p><p>So I scanned LinkedIn to understand the key worries, such as &#8220;Will User Interviews become inaccessible for teams with a small budget?&#8221; and asked members of the <a href="https://chacha.club/">Cha Cha Club</a>, a members-only club I founded for ResearchOps professionals, about their key concerns. Then I sat down with <a href="https://www.linkedin.com/in/baselfakhoury/">Basel Fakhoury</a>, the CEO and cofounder of User Interviews, and <a href="https://www.linkedin.com/in/baranerkel/">Baran Erkel</a>, the chief strategy officer at UserTesting, as a guest host on the <a href="https://www.usertesting.com/resources/podcast">Insights Unlocked podcast</a>, to ask them your questions.</p><p>This wasn&#8217;t a polished public relations moment, and I wasn&#8217;t paid for my time. Instead, it was a candid look at what this acquisition means, now and in the long term, for the people who use these tools.</p><p>If you&#8217;ve got more questions for Basel and Baran, please post them in the comments. </p><div><hr></div><h1><strong>Things Mentioned in This Episode</strong></h1><ul><li><p><em><a href="https://rosenfeldmedia.com/books/research-that-scales/">Research That Scales: The Research Operations Handbook</a></em> by Kate Towsey</p></li><li><p><em><a href="https://www.theresearchopsreview.com/s/researchops-two-point-oh">ResearchOps 2.0</a>, </em>an audio documentary about the past, present, and future of ResearchOps</p></li><li><p><a href="https://chacha.club/">Cha Cha Club</a>, a members&#8217; club for ResearchOps professionals</p></li></ul>]]></content:encoded></item></channel></rss>